THE PRIVACY AGREEMENT
PRIVATE POLICY AND PERSONAL DATA COLLECTION.
Private policy.
Terms and Conditions
Please read these terms and conditions carefully before purchasing tickets. Any special and/or restrictions which has been brought to your attention during the ticket purchase process.
By purchasing tickets, you agree to be bound by these Terms and Conditions which relate both to the sale of tickets and attendance at the event.
These Terms and Conditions apply to both the original purchaser and any subsequent ticketholder.
The Event Organiser/Promoter reserves the right to change these terms and conditions at any time by posting a new version on this website. You should check that you have read the latest version of these terms and conditions before purchasing your tickets as you will be agreeing to be bound by them.
By using this site and purchasing tickets, you represent that you
a) Are a consumer
b) Are at least 18 years old and bale to enter into legally binding contracts and The Event Organiser/Promoter reserves the right to reject or cancel your order if they reasonably find that you do not meet any of the above requirements.
Online ticketing policy All transactions are in nomination of Malaysian Ringgit (MYR). Ticket prices are subject to change without prior notice.
Payment made does not mean that the transaction has been accepted. A confirmation ticket via email will only be sent for purchases accepted/processed/verified by the bank/payment gateway and the payment status is cleared.
AMM Entertainment Sdn Bhd (AMM) shall not be responsible or liable for any damages (whether direct, indirect, special or consequential) late or nondelivery of ticket, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered in any circumstances such as: Amm.com.my website not being available.
Any access, use or inability to access or use the said website and/or any website linked to this website.
Any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system server software or terminal of AMM Entertainment Sdn Bhd (AMM) or of its affiliated payment gateway. Attack or interference by any computer virus, corruption, worms or by any person.
Improper use or unauthorized use of website including guest(s) user ID and password or any other security codes
Any non-compliances of request, inaccuracies, errors, defects of any content of this website or other websites liked to this website
Destruction or alternation of request, data or information transmitted to AMM or its affiliates’ website.
Natural disaster, violence, warlike situations and/or reasons beyond our control.
All transactions/purchased ticket is Non-Exchangeable and/or Non-Refundable.
No replacement or extension will be given for any stolen, lost damaged and/or expired ticket or any other circumstances.
Terms and Conditions
Please read these terms and conditions carefully before purchasing tickets. Any special and/or restrictions which has been brought to your attention during the ticket purchase process.
By purchasing tickets, you agree to be bound by these Terms and Conditions which relate both to the sale of tickets and attendance at the event. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholder.
The Event Organiser/Promoter reserves the right to change these terms and conditions at any time by posting a new version on this website. You should check that you have read the latest version of these terms and conditions before purchasing your tickets as you will be agreeing to be bound by them. By using this site and purchasing tickets, you represent that you
a) Are a consumer
b) Are at least 18 years old and bale to enter into legally binding contracts and The Event Organiser/Promoter reserves the right to reject or cancel your order if they reasonably find that you do not meet any of the above requirements.
PURCHASING YOUR TICKET
1. The purchase of tickets on this site is subject to availability and subject to acceptance by the Event Organiser/Promoter.
2. The Event Organiser/Promoter uses its best efforts to ensure that the prices of tickets displayed are correct. It is always possible that, despite its best efforts, some tickets on this site may be incorrectly priced. If a pricing error is discovered, the Event Organiser/Promoter will contact Purchaser to inform you of this error. The Purchaser will have the option of continuing with the purchase at the correct price or cancelling your order for a full refund. If the Event Organiser/Promoter is unable to contact the Purchaser using the contact details provided during the order process, they reserve the right to treat your order as confirmed or cancel your order.
3. For certain events, ticket restrictions may apply. Where a restriction applies to a number of tickets that may be purchased (whether per person, per credit card or per household) and tickets are purchased in excess of this number, the excess tickets will be cancelled.
4. For successful transactions, a booking confirmation will be delivered via email to the Purchaser. This booking confirmation is not a ticket and does not permit entry.
RESELLING YOUR TICKETS
1. Tickets purchased from an unauthorised ticket seller or ticket scalper is strictly prohibited and the Event Organiser/Promoter reserves the right to cancel such tickets without compensation and/or refuse entry to the event.
REFUND, EXCHANGES AND REPLACEMENTS
1. Event Organiser/Promoter will only offer a refund or exchange of tickets if an event is cancelled, rescheduled or significantly relocated by the Event Organiser/Promoter (and you cannot or do not wish to attend the rescheduled or relocated event). You must apply for a refund within the stipulated refund period announced by the Event Organiser/Promoter. Event Organiser/Promoter will not offer refunds or exchanges as a result of a change in your personal circumstances;
2. If an event is cancelled, rescheduled or significantly relocated by the Event Organiser/Promoter all liability is limited to the amount for which the ticket was purchased (excluding per ticket fee, booking fees or credit/debit card charges). Proof of purchase may be required for any refund or exchange. Event Organiser/Promoter will not be liable for any other losses incurred by Purchaser as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses;
3. In order to claim your refund, Purchaser will be required to fill up a refund request form, which will be made available on this site or by contacting our customer service. Refunds will only be processed upon receipt of a fully completed refund request form.
4. Refunds will be automatically processed to the credit card originally used for purchase.
CANCELLATION, POSTPONEMENT OR CHANGES TO YOUR EVENT
1. Event Organiser/Promoter reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.
2. Under current health protocols related to Covid-19, the Event Organiser/Promoter reserves the right to reassign Purchaser’s seat. Similarly, General Admission or Free-Standing tickets may be reassigned as reserved seating tickets, if required, in accordance with physical distancing guidelines.
AT THE VENUE
1. Please ensure you arrive on time. Whilst every effort will be made to admit latecomers at a suitable break in the event, admission cannot always be guaranteed after the event has started to avoid interruption to the performer and other ticketholders.
2. NO refund/compensation will be given to a latecomer who is allowed entry into the performance hall/event venue at any time after the event/performance has started.
3. Please keep your ticket safe as you will be required to produce it to gain entry to the event. You will also be required to produce your ticket upon request for inspection at any time. Failure to do so may result in you being ejected from the venue. Your ticket is your responsibility.
4. In certain unavoidable circumstances, the Event Organiser/Promoter or the venue management may provide you with alternative seats. Any alternative seats assigned will be of equivalent value.
5. Professional photography, videography and/or audio recordings of any kind is not permitted. Laser pens and food and drink (not purchased at the venue) may also be prohibited (please check entry policies and guidelines with the Event Organiser/Promoter before the event date).
6. All ticket holders may be subject to security checks, body/bag scans at all entry points into the event/performance venue.
7. You agree that the event for which you purchased tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You irrevocably grant permission to the Event Organiser/Promoter and to each of our designees, licensees, successors and assigns, including without limitation event and program sponsors, advertisers, and marketing partners, to and to own, license, assign and/or otherwise utilise your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmissions, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during, after or unrelated to a performance) for any purpose, in any manner, in any medium or context now known or hereafter devised without further authorisation from, or compensation to, you or anyone acting on your behalf.
8. You shall not bring into the venue or display or distribute (whether for free or not) at the event any sponsorship, promotional or marketing materials.
9. You may only leave and re-enter the venue during an event at the discretion of the event crew/staff. Otherwise, there will be no re-entry/readmission or pass-outs of any kind.
10. If you are involved with abusive, threatening, drunken or other anti-social behaviour at the event, or are carrying offensive weapons or illegal or prohibited substances you may be refused admission to or ejected from the venue without compensation or refund.
11. If you have purchased a ticket using a concession you will need to bring proof of identity and concession entitlement to the venue to gain entry.
12. Admission to the venue and the event is subject to the terms, conditions and regulations of the venue and the event management. Amongst other things, you will need to comply with health and safety rules and any security requirements. Any breach of the above may result in you being denied entry to the venue and you will not be entitled to a refund.